Sales Policy of Quacknapo

Effective Date: January 6, 2025

At Quacknapo, we are committed to providing our customers with premium quality footwear, outstanding customer service, and a seamless shopping experience. This Sales Policy outlines the terms and conditions that govern the purchase of products from our website.

1. General Terms

By making a purchase on our website (www.quacknapo.com), you agree to be bound by these terms and conditions, as well as our Privacy Policy and Refund & Returns Policy. All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason, including but not limited to inventory availability or pricing errors.

2. Order Process

  • Placing an Order: Once you have selected your items and completed the checkout process, you will receive an order confirmation email. This email confirms that we have received your order, but does not guarantee that the items are in stock. We may contact you if any items are unavailable or if there are issues with your payment.
  • Payment Methods: We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All payments must be made in full at the time of purchase.
  • Order Confirmation: After you place your order, we will send you a confirmation email containing your order details and estimated shipping time. Please ensure that the information provided, including the shipping address, is accurate to avoid any delays.

3. Pricing and Availability

  • Pricing: All prices listed on our website are in U.S. dollars and are subject to change without notice. Sales tax, shipping, and handling fees are additional charges and will be calculated at checkout.
  • Availability: Our products are available while supplies last. In the event that an item you ordered is out of stock or unavailable, we will notify you and provide alternatives if available. We reserve the right to cancel or modify any orders due to pricing errors, out-of-stock items, or other unforeseen circumstances.

4. Discounts and Promotions

  • Promotional Offers: From time to time, we may offer promotional codes or discounts. These promotions are subject to specific terms and conditions, including expiration dates, minimum purchase requirements, or exclusions. Promotions cannot be combined with other offers, unless explicitly stated.
  • Sales Tax: Sales tax will be charged according to the applicable state and local tax rates. The tax amount will be calculated at checkout based on your shipping address.

5. Shipping and Delivery

  • Shipping Methods: We offer standard shipping, expedited shipping, and international shipping. Shipping costs are calculated based on the size and weight of your order, as well as your delivery location.
  • Delivery Time: Delivery times vary depending on your location and the shipping method chosen. Domestic orders typically take 5-7 business days, while international orders may take longer depending on the destination. Please refer to our Shipping Policy for more details.
  • Shipping Delays: While we strive to process and ship orders promptly, there may be delays due to high demand, weather conditions, or other factors beyond our control. If there is an issue with your order’s delivery, please contact our customer service team for assistance.

6. Sales Taxes

Sales tax is applied to all applicable orders based on the state and local tax regulations. The final sales tax amount will be calculated during checkout, and you will see the exact amount before completing your purchase.

7. International Orders

We accept international orders and offer global shipping. Please note that additional customs duties, taxes, or fees may be applied to international orders, depending on your country of residence. These fees are the responsibility of the customer. Quacknapo is not responsible for any customs fees, taxes, or delays incurred during international shipping.

8. Cancellations

  • Order Cancellation: Orders can only be canceled before they are processed and shipped. If you wish to cancel an order, please contact us immediately. Once the order is processed or shipped, we are unable to cancel it, but you can return the item per our Refund & Returns Policy.
  • Canceled Orders: In rare cases, we may need to cancel an order due to stock availability, pricing errors, or other unforeseen reasons. In this case, you will be notified immediately, and a full refund will be issued.

9. Customer Responsibility

  • Accurate Information: It is your responsibility to provide accurate and complete information when placing an order. This includes your shipping address, contact details, and payment information. Quacknapo is not responsible for delays or errors caused by incorrect information.
  • Review Your Order: Please double-check your order details before submitting your purchase to ensure that all items, sizes, and quantities are correct.

10. Limitation of Liability

Quacknapo is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, including but not limited to any errors or omissions in content, product defects, or delays in delivery.

11. Contact Us

If you have any questions or concerns regarding our Sales Policy, or need assistance with an order, please contact us:

  • Email: info@quacknapo.com
  • Phone: (830) 625-9309
  • Address: 818 FM 1863, New Braunfels, Texas (TX), 781