Privacy Policy of Quacknapo

Effective Date: January 6, 2025

At Quacknapo, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.quacknapo.com), make purchases, or interact with us in other ways. We want you to feel confident in the knowledge that we take every step to protect your information.

Contact Information:
Street Address: 818 FM 1863, New Braunfels, Texas (TX), 781
Phone Number: (830) 625-9309
Email: info@quacknapo.com
Website: https://quacknapo.com

1. Information We Collect

When you interact with us on our website, we collect personal information in several ways, including but not limited to:

  • Personal Identification Information: This includes your name, address, phone number, email address, and other details needed to process your order or provide customer support.
  • Payment Information: We collect necessary payment information, such as credit card details, to complete transactions. This data is processed securely by third-party payment processors.
  • Device Information: When you visit our website, we may collect information about your device, browser type, IP address, and location data to improve site functionality and security.
  • Usage Data: We track how you interact with our website, including the pages you visit and the products you view. This data helps us enhance your browsing experience and recommend relevant products.

2. How We Use Your Information

The personal information we collect from you is used for various purposes, including:

  • Order Processing and Fulfillment: To complete your purchase, process your payment, and ship your products to the correct address.
  • Customer Support: To respond to your inquiries, resolve issues, and provide you with after-purchase support.
  • Personalization and Recommendations: To enhance your shopping experience by tailoring product recommendations and content to your preferences.
  • Marketing Communications: With your consent, we may send promotional emails or newsletters about new products, sales, or special offers. You can opt out of these communications at any time.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.

3. How We Protect Your Information

Your security is very important to us. We implement a variety of technical and organizational security measures to safeguard your personal information, including:

  • Secure Transactions: We use SSL encryption to ensure that your payment and personal information is transmitted securely.
  • Data Storage: Your personal data is stored in secure servers that are protected by firewalls and other security features to prevent unauthorized access.
  • Access Control: Only authorized personnel have access to your personal information, and they are trained to handle it with the utmost care and confidentiality.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device when you visit our website. You can control the use of cookies through your browser settings, but disabling them may affect your experience on our site.

Cookies help us with the following:

  • Session Management: Cookies allow you to navigate our site and maintain your preferences during your visit.
  • Personalization: We use cookies to remember your preferences and provide a more personalized shopping experience.
  • Analytics: We collect data on how visitors interact with our site to improve its performance and usability.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in running our business, such as payment processors, shipping companies, and marketing partners. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

Additionally, we may share your information if required by law, such as in response to a subpoena or to protect our legal rights.

6. Your Rights and Choices

You have the right to control your personal information. You can:

  • Access and Update Your Information: You can request access to the personal information we hold about you and request corrections or updates as necessary.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or newsletters, you can unsubscribe by following the instructions in the email or contacting us directly at info@quacknapo.com.
  • Delete Your Information: You can request that we delete your personal information, subject to certain legal exceptions, such as retaining data for transactional purposes.

7. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. If you request that we delete your information, we will retain it only as required by law or for legitimate business purposes.

8. Third-Party Links

Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their practices or content. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don’t hesitate to contact us:

  • Email: info@quacknapo.com
  • Phone: (830) 625-9309
  • Address: 818 FM 1863, New Braunfels, Texas (TX), 781