
Shipping Policy of Quacknapo
Effective Date: March 14, 2025
At Quacknapo, we strive to provide our customers with fast, reliable, and affordable shipping options. This Shipping Policy outlines the procedures, costs, and delivery details for all orders placed on our website.
1. Shipping Methods and Delivery Times We offer multiple shipping methods to cater to your needs, including standard and expedited options. The delivery time will depend on the shipping method you select and your location.
- Standard Shipping: Delivery within 5-7 business days for domestic orders.
- Expedited Shipping: Delivery within 2-3 business days for domestic orders.
- International Shipping: Delivery within 7-21 business days for international orders, depending on the destination country.
Please note that delivery times are estimates and can vary based on the carrier and your location.
2. Shipping Costs Shipping costs are calculated at checkout based on the delivery address, shipping method, and the weight of your order. The final shipping cost will be displayed before you complete your purchase.
- Domestic Shipping: Standard shipping fees start at $5.99. Expedited shipping fees will be higher.
- International Shipping: Rates for international orders vary based on the destination and will be calculated at checkout.
3. Order Processing Once your order is placed, it will be processed within 1-2 business days. Orders are processed during business hours, Monday through Friday, excluding holidays. You will receive an order confirmation email once your order has been successfully placed.
Once your order is shipped, you will receive a tracking number via email, so you can monitor the status of your delivery.
4. Shipping Restrictions Currently, Quacknapo ships to the United States and select international destinations. If you are located outside of our shipping areas, please contact our customer service team to inquire about potential shipping options.
5. Order Tracking After your order has been shipped, you will receive a tracking number via email. You can use this tracking number on the carrier’s website to monitor the progress of your shipment. If you have not received your tracking number or need assistance with tracking, please contact us.
6. Address Accuracy Please ensure that the shipping address you provide is accurate and complete. Quacknapo is not responsible for delays or misdeliveries caused by incorrect or incomplete addresses. If there is an issue with your address, please contact us immediately to make corrections before the order is shipped.
7. International Shipping and Customs For international orders, customs duties, taxes, and fees may apply, depending on the destination country. These charges are the responsibility of the customer and will be collected by the carrier upon delivery. Quacknapo does not have control over customs regulations and cannot predict what charges may be applied.
8. Shipping Delays While we aim to fulfill orders promptly, Quacknapo is not responsible for shipping delays caused by factors beyond our control, including weather conditions, natural disasters, or carrier delays. If your shipment is delayed, please refer to the carrier’s website for updates.
9. Lost or Damaged Shipments If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, offer a replacement or refund. Please retain the packaging and any damaged goods for inspection.
10. Contact Us If you have any questions or concerns regarding shipping, please contact our customer support team:
- Email: info@quacknapo.com
- Phone: (830) 625-9309
- Website: www.quacknapo.com