Payment Policy of Quacknapo

Effective Date: January 6, 2025

At Quacknapo, we aim to provide a seamless and secure payment process for all our customers. This Payment Policy outlines the terms and conditions for making payments on our website (www.quacknapo.com). By completing a purchase on our site, you agree to adhere to the following payment terms.

1. Payment Methods

We accept a variety of payment methods to ensure that your shopping experience is convenient and secure. The payment methods available on our website include:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Payment Methods: Additional payment options may be available depending on your region. These will be presented at checkout.

2. Order Payment

  • Full Payment: All orders must be paid in full at the time of purchase. No items will be shipped until the payment has been successfully processed.
  • Payment Authorization: By submitting your order, you authorize Quacknapo to charge the selected payment method for the total order amount, including applicable taxes, shipping, and handling fees.
  • Currency: All payments on our website are processed in U.S. Dollars (USD). If your payment is made in a different currency, it will be converted at the current exchange rate applied by your payment provider.

3. Security

At Quacknapo, we prioritize your security. Our website uses industry-standard encryption technologies to protect your payment details. We utilize secure payment gateways to ensure that all financial transactions are processed safely and efficiently.

  • PCI-DSS Compliance: Our payment processes are compliant with the Payment Card Industry Data Security Standards (PCI-DSS) to ensure the highest level of security for your sensitive data.

4. Order Confirmation

Once your payment is processed, you will receive an order confirmation email containing the details of your purchase, including the items you ordered, the total amount paid, and estimated shipping information. Please review your confirmation carefully to ensure all details are correct.

5. Sales Tax

Sales tax will be applied to orders based on the state and local tax regulations applicable to the shipping address. The amount of tax will be calculated at checkout and included in the total price of your order.

6. Payment Declines

In the event that your payment method is declined, we will notify you immediately. You may attempt to resolve the issue by providing an alternative payment method. Quacknapo is not responsible for any declined payments or delays in processing due to issues with your payment provider.

7. Fraud Prevention

We take fraudulent activities seriously. All transactions are monitored, and we reserve the right to request additional verification or cancel any order suspected of fraud. Quacknapo may cancel or suspend orders at its discretion if any suspicious activity is detected.

8. Discounts and Promotions

Any discounts, promotions, or special offers will be applied at checkout, provided that you meet the terms and conditions of the offer. You can only use one promotional code per order unless otherwise stated.

9. Failed Payments or Order Cancellations

If payment is not successfully processed or there is an issue with the payment method, your order may be canceled or delayed. In such cases, we will notify you via email, and you may be asked to update your payment information to complete the transaction.

10. Refunds

In accordance with our Refund & Returns Policy, refunds will be issued to the original payment method used for the purchase. Please note that processing times for refunds may vary depending on your payment provider.

11. International Orders

For international customers, additional fees such as customs duties, taxes, and exchange rate fluctuations may apply. These fees are the responsibility of the customer and are not included in the payment for the product or shipping charges.

12. Customer Support

If you have any questions or concerns regarding payment, please contact our customer support team at:

  • Email: info@quacknapo.com
  • Phone: (830) 625-9309
  • Address: 818 FM 1863, New Braunfels, Texas (TX), 781